FAQ
General Information
What is Essentia's Care?
Essentia's Care is a Pakistan-based hair care brand dedicated to creating high-quality products made with carefully selected ingredients. Our mission is to provide effective, everyday hair care that helps nourish the scalp and promote healthier-looking hair.
Where are our products made?
Our products are proudly formulated and manufactured in Pakistan under strict quality control and hygienic production standards to ensure consistency, safety, and reliability.
Are your products safe?
Yes. Our products are made with carefully selected ingredients and are manufactured following quality and hygiene standards. We are committed to providing safe, reliable hair care products suitable for regular use. If you have a sensitive scalp or specific allergies, we recommend performing a patch test before use.
Ingredients & Quality
What ingredients are used in Hair Max Oil?
Hair Max Oil is formulated with a carefully selected blend of Almond Oil, Olive Oil, Coconut Oil, and Liquid Paraffin to help nourish the scalp and keep hair soft, smooth, and healthy-looking.
How do you ensure product quality?
Every batch is prepared under strict quality control and hygienic manufacturing standards. We carefully inspect our ingredients and production process to ensure every bottle meets our quality standards.
How should I store Hair Max Oil?
Store Hair Max Oil in a cool, dry place away from direct sunlight and excessive heat. Keep the bottle tightly closed after each use to help maintain its quality.
Shipping & Returns
Do you offer Cash on Delivery (COD)?
Yes. We offer Cash on Delivery (COD) across Pakistan, along with secure prepaid payment options.
How long does delivery take?
Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location and courier service.
What is your return policy?
We offer a 7-day return policy. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. Returns are accepted only after approval from our support team.
How can I contact Essentia's Care?
If you have any questions or need assistance, feel free to contact us:
📧 Email: essentiascare.shop@gmail.com
📞 Phone: +92 306 6612809
Our customer support team will be happy to assist you.