Shipping policy

Shipping Policy

Thank you for shopping with Essentia's Care. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email or message with your shipping details.

Shipping Time

Estimated delivery times:

  • Major Cities (Pakistan): 2–4 business days

  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is dispatched, you will receive tracking information (where available) so you can monitor your shipment.

Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur. If your order has not arrived within the expected timeframe, please contact us and we will assist you in tracking your shipment.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Essentia's Care is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery with photos of the package and product so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: essentiascare.shop@gmail.com

Phone: +92 306 6612809